MyDoorView Privacy and Security Policy
Last modified: April 30, 2025
Introduction
MyDoorView LLC (“Company,” “MyDoorView,” “we,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (“Policy”). Privacy and security are core elements of our service, and we are always mindful of the confidentiality of individuals who interact with us.
If you have any questions about how MyDoorView processes your information, please contact us at privacy@mydoorview.com or write to the address in Contact Information below.
This Policy describes the types of information we may collect from you or that you may provide when you visit mydoorview.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Scope of This Policy
This Policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile or desktop applications you download from this Website.
- When you interact with our advertising or applications on third-party websites that link to this Policy.
- In the ordinary course of business when you engage with us as a customer, prospective customer, vendor, partner, consultant, contractor, job applicant or other third party (collectively, “Visitor Data”).
It does not apply to information collected:
- Offline or through any other website operated by MyDoorView or any third party; or
- Through any third-party content (including advertising) that may link to or be accessible from the Website.
If you do not consent to the terms of this Policy, please do not access, browse, or use the Website or provide any Visitor Data to MyDoorView.
Children Under the Age of 13
Our Website is not intended for children under the age of 13 in the U.S., or under the minimum legal age in other jurisdictions where applicable (e.g., 16 under GDPR). If we learn we have collected such information without verified parental consent, we will delete it. If you believe we have information about a child under 13 in the U.S., or under the minimum legal age in other jurisdictions where applicable (e.g., 16 under GDPR).”, contact us at privacy@mydoorview.com.
Information We Collect About You and How We Collect It
|
Category |
Examples & Sources |
|---|---|
|
Information you voluntarily provide |
Name, postal address, email address, telephone number, company, and any other information you choose to give us via forms, demo requests, surveys, partner or job applications, support tickets, or other interactions. |
|
Information collected automatically |
IP address, browser type, device type, screen resolution, operating system, referring pages, pages viewed, links clicked, mouse movements, scrolling, search queries, and similar metadata collected through cookies, pixel tags (web beacons), and similar technologies. |
|
Information from third parties |
Analytics data, advertising data, and business-contact information supplied by service providers, partners, or public sources. |
You may opt out of providing personal information by (i) not entering it, (ii) refusing or deleting cookies (see Choices About How We Use and Disclose Your Information), or (iii) configuring analytics-opt-out tools where offered.
Cookies, Analytics & Online Advertising
We use first- and third-party cookies, web beacons, and similar technologies (“Website Navigational Information”) to:
- Recognize you and remember your preferences.
- Analyze Website traffic and usage patterns (e.g., via Google Analytics or comparable tools).
- Provide interest-based advertising for our services when you visit other sites (we do not serve third-party ads on our own Website).
You do not need to accept cookies to visit the Website, and most browsers let you refuse or delete cookies. Disabling cookies may make some Website features unavailable.
How We Use Your Information
We process your information as permitted by applicable law, to:
- Provide, maintain, secure, and improve our products, services, and Website.
- Respond to your inquiries and fulfill your requests.
- Perform marketing and business-development activities (you can opt out at any time).
- Distribute newsletters or product updates to which you subscribed.
- Increase and maintain the safety and security of our products and services and prevent misuse;
- Evaluate job applications.
- Conduct statistical analyses to improve the Website and our services.
- Operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing and improving our products and services; developing new products and services; managing and evaluating the effectiveness of our communications; performing accounting, auditing, billing reconciliation and collection activities and other internal functions)
- Comply with legal obligations, enforce our terms, and protect our rights and the safety of others.
- Any other purpose disclosed to you when you provide the information or with your consent.
Legal Basis for Processing (EEA/UK/Swiss Visitors)
We process personal data where we have a lawful basis, such as:
- Contractual necessity – to provide services you request.
- Legitimate interests – to secure and improve the Website, promote our services, and protect legal rights (balanced against your privacy interests).
- Consent – for a specific purpose you approve (you may withdraw consent at any time).
- Legal obligation – to comply with applicable laws.
Disclosure of Your Information
We may disclose personal information:
- To our subsidiaries and affiliates.
- To service providers under contract who support our business (e.g., hosting, analytics, marketing, payment processing) and who provide at least the same level of privacy protection.
- To a buyer or successor in the event of a merger, acquisition, or other corporate transaction.
- To law-enforcement or regulatory authorities as required by applicable law or in response to valid legal process (such as a subpoena or court order)
- To protect our rights, property, or safety, or that of our users or the public.
- With your consent or at your direction.
We do not sell personal information.
Web & App Analytics Services
We also use third-party web and app analytics services on our websites and mobile apps. Some of these services use automated technologies to collect and analyze information, including personal information (such as email and IP addresses) to understand how you use our websites and mobile apps. Web and app analytics services help us improve features, evaluate the effectiveness of our marketing, and, ultimately, optimize the customer experience.
Data Retention
We retain Visitor Data only as long as we have an ongoing legitimate business need to do so (for example, to comply with legal obligations, resolve disputes, or enforce agreements). When no such need exists, we delete or anonymize the information.
Data Security
We store all Visitor Data in the continental United States and maintain a written information-security program with industry-standard administrative, technical, and physical safeguards. However, no Internet transmission or storage system is completely secure; you use the Website at your own risk.
Data Incidents
If we become aware of any unauthorized access, use, or disclosure of personal information (“Data Breach”), we will investigate, notify affected individuals and authorities as required by law, and take reasonable steps to mitigate further risk.
International Transfers
If you access the Website from outside the United States, you acknowledge that your information will be transferred to, processed, and stored in the United States, whose data-protection laws may differ from those of your jurisdiction. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses or Data Privacy Framework certification, where applicable.
Your Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
United States
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia grant residents rights to:
- Confirm whether we process personal information.
- Access or obtain a copy of personal information.
- Delete or correct personal information.
- Opt out of targeted advertising, sales, or certain profiling.
To exercise these rights, email privacy@mydoorview.com with the subject “Privacy Request.” We may verify your identity before acting on the request. You may appeal any denial by replying “Appeal” to our response.
European Economic Area / United Kingdom / Switzerland
Under the GDPR you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to our processing.
- Data portability.
- Lodge a complaint with a supervisory authority.
Contact privacy@mydoorview.com to exercise these rights. We may limit or deny requests as permitted by law (e.g., if fulfilling the request would violate another person’s rights).
Choices About How We Use and Disclose Your Information
- Cookies & Analytics – Use browser settings or industry opt-out tools to refuse cookies or limit analytics.
- Marketing Communications – Follow “unsubscribe” instructions in any marketing email or email us at privacy@mydoorview.com.
- Targeted Advertising – Opt out via industry sites such as the Network Advertising Initiative or your browser’s Global Privacy Control (GPC) signal, which we honor.
Changes to Our Privacy Policy
We may update this Policy from time to time. The “Last modified” date will change, and we will provide additional notice (e.g., a banner or email) if material changes occur. Your continued use of the Website after updates constitutes acceptance of the revised Policy.
Contact Information
Privacy Team
MyDoorView LLC
5600 Oakbrook Pkwy Suite 250,
Norcross, GA 30093
privacy@mydoorview.com