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Setting Up the Brivo & MyDoorView Integration

How to Enable, Configure, and Sync Brivo with MyDoorView

MyDoorView & Brivo API Integration Process

1. You will need to get an API key from Brivo to start the process. This link explains the entire process: Brivo-Post Sale API Integration Steps

2. After that, you will need to make sure that the Brivo account user for that account has Super Administrator privileges.

The picture below shows where that info is found on the Brivo Access website. If you click on the circle at the top right with the user initials, there should be Admin ID as shown below. If Admin ID is not shown, then the proper Admin credentials are not in effect for that account. 



The image below shows the Brivo API Credentials location for the client account in the new MDV portal. 

You will want to log into your Dealer Portal and connect remotely to the end-user account.
The new dealer portal can be found at https://partner.mydoorview.com/. The Brivo Credentials are added to the Client/End-User Account (not the dealer account).

The steps below show the process to enable the API Integration in the Brivo & MyDoorView portals.

Note: The old MyDoorView portal at mdvaccess.com should NOT be used. The new dealer portal can be found at https://partner.mydoorview.com


MyDoorView & Brivo API Integration Steps

Below are the step-by-step instructions for retrieving the Brivo Client ID and Client Secret credentials needed for API integration:

  1. Log in to the Brivo portal
  2. Navigate to Marketplace > Integrations
  3. Click on Generate API Token
  4. When prompted, fill out the fields as follows:
    • Application Name: mydoorview
    • Application Description: CALLBOX
    • Application Type: Password
  5. Save the information
  6. You’ll now see an API token box named mydoorview. Click on it to view and copy the Client ID and Client Secret
  7. Paste those values into the Brivo API credentials location for the client account in the new MDV portal. The location is Settings>Account>Integrations under the Manage Brivo API section

We also recommend watching the short instructional videos available on our website, which walk you through all the Brivo integration steps.

Reminder: Brivo will be providing you with the API Key after you fill out the necessary form.