Adding Property Managers

Guide to Adding System Admins in MyDoorView

This guide provides step-by-step instructions for adding admin users and sub-admin users in MyDoorView.

1. Adding an Admin or Sub-Admin

To add additional property managers or admin users, follow these steps:

1. Go to "Setup "
2. Go to "Account"
3. Click on "Property Manager"
4. Enter the following details for the new admin user:
   • Full Name
   • Email Address
   • Cell Phone Number
5. Click "Add"
6. The new user’s information will now appear in the list below.

2. Assigning User Access Levels

Once the user is added, you must set their access type:

• Admin:
  • Can add and delete other admins or sub-admins.
  • Has broader permissions for managing the system.
• Sub-Admin:
  • Has limited permissions within the portal.
  • Can add residents but cannot delete them.
  • Cannot add or delete other admins.

📌 Important:
The main admin (super user) has full control over the system and cannot be edited or deleted by other admins. If you need to change the super user, you must contact MyDoorView support.

3. Finalizing Setup & Sending Credentials

1. Click "Save Changes" after assigning the appropriate role.
2. Click "Reset Password" to send an email invitation to the new admin.
   • The email will include a portal link and a temporary password.
3. The user can change their password by clicking their profile in the top left corner of the portal.

4. Need Assistance?

For further support, please contact MyDoorView at technicalsupport@mydoorview.com.

Thank you for using MyDoorView! 🚀